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Track every RFI — and the consent clock

Raise an RFI, see who owes you an answer, and let the architect or engineer reply on a link with no login. Toolie even runs the 20-working-day building-consent clock the Building Act puts on a council RFI.

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An RFI register that shows who the ball is with

Every RFI in Toolie carries a number, a subject and a plain-English status — “waiting on Sarah, 3 days overdue” — so you always know whether the ball is in your court or theirs. Open, overdue, answered and your-turn totals sit at the top, and overdue RFIs push through to your dashboard so nothing quietly stalls the job.

Answer link — no login for the architect or engineer

This is the part other tools miss. You copy an answer link and send it however you like; the architect, engineer or designer opens it, sees just the question (never your cost or margin), types the answer and submits — no account, no app to install. The answer flows straight back into the RFI and flips it to answered. You can also fire off the question by email or text with the link pre-filled.

The 20-working-day consent clock, built in

When a council or BCA raises an RFI on a building consent, the Building Act gives them 20 working days to decide once you respond — and the clock stops while your RFI is outstanding and restarts when you resubmit. Toolie runs that clock for you, holiday- and Matariki-aware, so you know exactly where a consent stands. Design RFIs to the architect and consent RFIs to the BCA are handled as the two distinct types they are.

From an answer to a priced variation

Where it fits

RFIs sit alongside variations, the site diary and retentions and progress claims as Toolie’s contract-admin toolkit — the paperwork a build actually runs on, in one place. See the construction management overview.

More Toolie contract-admin tools: RFIs, variations, retentions & progress claims, site diary · or the full feature guide. Start free at app.toolie.co.nz.

Common questions

What is construction RFI software?

It's a tool to raise, track and close Requests for Information on a build - the formal questions to the architect, engineer or council when a detail isn't clear. Toolie gives each RFI a number and a ball-in-court status, lets the recipient answer on a no-login link, and pushes overdue ones to your dashboard.

Can the architect answer without an account?

Yes - you send an answer link and the architect, engineer or designer opens it, sees only the question (never your cost or margin), types the answer and submits. No login and no app to install; the answer flows straight back into the RFI.

Does Toolie track the building-consent RFI clock?

Yes - when a council or BCA raises an RFI on a building consent, the Building Act gives them 20 working days to decide once you respond, and that clock stops while your RFI is outstanding. Toolie runs it, holiday- and Matariki-aware. It's a tracking aid, not legal advice - confirm timeframes with your BCA.

Can an RFI become a variation?

Yes - if an answered RFI changes the cost or the programme, Toolie turns it into a draft variation in one tap, so the extra is captured and approved rather than absorbed.

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